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Know Before You Go

What crowdsourced data says about each counter — and how to keep your money in your pocket.

The going rate

From filed reports
DepartmentReportsAvg demandRefused & still got service
Not enough data yet — file a report to start the record.

Six things that work

01 Ask for it in writing

A demand made verbally disappears; a receipt, acknowledgement slip, or written objection does not. Most services have a published fee — ask to see it.

02 Know the citizen charter

Most departments publish service timelines. If your file is "stuck", quote the charter deadline and ask for the reason in writing.

03 Use online channels first

Online applications with payment gateways leave no room for a counter demand. If an agent says "offline is faster", that speed usually has a price.

04 Refusal often works

Reports on this site show a meaningful share of people who refused still got their work done. Polite, persistent refusal — in front of witnesses — is underrated.

05 Escalate through RTI

A Right to Information request asking "what is the status of my application and who is responsible for the delay?" moves files that money otherwise would.

06 Report it here

Even if you paid. Especially if you paid. The pattern is the point — amounts, roles, and departments add up to public pressure.